contact us: 07 3355 3052

Delivery Information

Our distance supply service is designed to assist customers who find it difficult to come into our pharmacy. In order to provide you with a high level of care, we may need to ask you additional information about your health or situation. To assist us in this, it is important that we have the most up to date contact information. Please check your details regularly and advise us of any changes. We will always aim to provide our medicines and services at the best possible prices. 

We offer everything from 1-3 hour delivery timeframe (even outside of pharmacy delivery hours) to the local area shipping as well as delivery to remote areas of Australia and Internationally (depending on applicable postage regulations).

 Please note that for online orders, the same day postage with Australia Post cut-off is 8AM. Orders placed after this time will be shipped on the next available run.

**COVID-19 UPDATE**


SuperPharmacyPlus is dedicated to assisting those who are affected by the Corona virus and may be unable to attend the pharmacy due to isolation or transport issues. We offer express Courier services (as below) across the greater Brisbane region with same day delivery. This includes pharmacy items, prescriptions (please talk to the pharmacist for more details) and other health equipment. Please use the following form to help us effectively organise a delivery for you.

Additionally, SuperPharmacyPlus staff are taking every precaution to reduce the transmission of COVID-19. As a result, you may be subject to alternative identity verification requests (in lieu of Signature on Delivery) such as a photo of your ID / parcel at location taken by the courier to confirm delivery. We ask that you include accurate details regarding your health in the form below.

Organise a Delivery / Quote My Delivery

 

Service Type

 

Delivery Timeframe

Service Area

Cost

Kings Transport:

Pharmacy to Home Courier Service

 

 1-3 Hour local Service (EXPRESS COURIER)

(Available from 8am-2pm weekdays)

Brisbane, Gold Coast, Sunshine Coast

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 From $10 per delivery (Metro)

Pharmacy Delivery Service

 

Same Day Delivery*

9am-3pm Weekdays

Local Area

 

From $3-10 (bulky items may incur a surcharge)

Australia Post eParcel

 

3-10 Days

For Australia Post delivery times, please see here. Please note that eParcel, while using the same network does not offer a Next Day Guarantee for Express Post.

Australia Post Boxes and Parcel Network

From $8

*Service depends on availability of stock and any preparation required. Public Holiday delivery is only offered at the discretion of the pharmacist.

Australia Post Christmas 2020 Update

As you are aware, we are expecting this year to be one of the biggest peaks Australia Post Group (APG) has ever experienced and we want APG and our customers to be prepared as much as possible.

Final cut off dates for Christmas 

Christmas lodgement dates for deliveries within Australia

 We are recommending all items are lodged by the following dates for delivery within Australia by Christmas:

•            Parcel Post – Saturday 12 December 2020

•            Express Post – Saturday 19 December 2020

 

Christmas lodgement dates for sending overseas

Due to the changing nature of both air linehaul capacity and delivery services in destination countries this year, you will notice we recommend sending International Christmas gifts early, with some lodgement deadlines for mail and parcels heading overseas to metro areas of major cities required as early as mid-November for some destinations.

 You can find the last lodgement dates for all our international destinations listed on www.auspost.com.au/christmas and I encourage you to use this information to set delivery expectations with your customers early. For both domestic and international, items sent after these dates will be delivered as quickly as possible, but it will be difficult to get them to their destinations by Christmas.

 

Additional Home Health Services (local area only)

Service Fee

Delivery and Adjustment and Installation of Home Health Equipment

(e.g. Over Toilet Chair, Shower Chair, Bath Transfer Bench, HiLite Chair etc) 

$15

Home Measure and Fitting 

(e.g. Compression Stockings etc)

$10

 

Damaged goods, shortages and discrepancies must be reported within 48 hours of receipt of order.

Delivery timeframes vary depending on the service (Express, Standard, Click & Collect) selected at checkout and the carrier. After purchase, the item is sent with the designated carrier within 1 business day. The customer will be advised as soon as possible should there be a delay for any reason.

Please contact us should you require any further details.

SuperPharmacyPlus is an Australian Owned and Operated business ABN  50 280 623 275 and is a registered pharmacy operating under the Australian guidelines and QCPP standards.

A pharmacist is available for consultation at all times from 7am-8pm EVERY DAY (except Christmas Day) to help answer your queries.

Speak to a Pharmacist

07 3355 3052

Open 7 days

Mon - Sun 7am to 8pm

Our Location

621 Stafford Road, STAFFORD, QLD 4053, Australia

SuperPharmacyPlus

SuperPharmacyPlus stocks a large range of products suitable for your needs, sending goods across Australia and around the world. If you are printing this in order to come into our physical store, make sure to call ahead so that you are not disappointed in the even that we have sold out, or need to order the product in specially for you. We hope that you find just the right thing for you.