Home Care Packages (HCP) & Equipment Support
Support at Home and Home Care Packages
Health equipment can be vital in helping a person stay safe and independent at home. SuperPharmacyPlus Mobility aims to give therapists and clients reliable, efficient service, including an easy way for therapists to trial equipment at home with clients.
- Equipment trials for therapists
- Written quotes for approval
- We manage the invoicing
About Support at Home
Support at Home is the Australian Government’s in-home aged care program for older Australians who want to keep living at home. It replaced the Home Care Packages Program and the Short-Term Restorative Care Programme on 1 November 2025, and provides access to services, equipment and home modifications that help with day-to-day activities.
Support at Home includes the Assistive Technology and Home Modifications (AT-HM) scheme, which is funded separately based on assessed need. Some equipment needs a prescription from a health professional, so we recommend speaking with your provider or care partner before purchasing.
If you are moving from a Home Care Package with unspent funds, these are generally used first. Your provider can explain how your funding applies.
For therapists
- Request a trial. Use our equipment trial form and we will get the items ready for you to collect and trial.
- Trial with the client. Trial the equipment at home with your client.
- Let us know the outcome. If the equipment is successful and the client has sufficient funds, email [email protected], leave the equipment with the client, and we will manage the invoicing process.
If you need a written quote for approval before the trial, please use our quote request form.
Need help with an equipment request?
Our team can help with trials, quotes and invoicing for Support at Home and Home Care Package clients.
