I have entered a coupon code that was emailed to me, however it does not work
You might be seeing an error "The gift certificate or coupon code is invalid" when trying to apply a coupon code at the checkout.
This might be the case for a variety of reasons such as:
- International buyer
- Further discount already applied to the transaction (such as free shipping offer / quantity discount)
- Items which are on sale that cannot be discounted further are in the cart
- Item is not allowed to be discounted due to federal / state funding specifics
- There are items in the category which will not allow any further discount
- Discount has already been applied to a previous transaction under your email address.
Unfortunately this error code is unable to provide more detailed information, however we hope that this helps explain some of the issues.