Track My Order
Once an order is shipped by SuperPharmacyPlus, all queries about shipping, delivery issues, tracking and delivery timeframes should be directed to your designated carrier.
Please note that we have a 7AM cutoff for shipping orders each weekday. If an order is completed after this time, it will be shipped on the next available shipping run.
Delivery timeframes vary depending on the service (Express, Standard, Click & Collect) selected at checkout and the carrier.
After purchase, the item is sent with the designated carrier within 1-2 business days. The customer will be advised should there be a delay for any reason including awaiting stock, discontinuation of product, or other delivery issues.
Should you have any other issues, you can contact our customer service team via email.
Please see below for further Customer Service Information for your relevant carrier:
Sendle:
Sendle Current Delivery Disruptions
Australia Post:
Calculate approximate delivery timeframes
Customer Service Phone Number: 13 76 78